Effective Date: November 1, 2025
Welcome to SleeqSpace! By accessing or purchasing from our website, www.sleeqspace.com, you agree to comply with and be bound by the following Terms of Service. Please review them carefully before using our site.
If you do not agree to these terms, please do not access or use our services.
1. General Conditions
By placing an order through SleeqSpace, you confirm that:
- You are at least 18 years of age or have parental consent to use this website.
- You have provided accurate, current, and complete information when making a purchase.
- You will not use our products for any illegal or unauthorized purpose.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from us.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion if we suspect misuse, fraud, or violation of these terms.
2. Product Information
We strive to display product details, dimensions, and images as accurately as possible. However, colors and finishes may vary slightly depending on your device’s display settings.
We are not liable for minor differences between product images and the delivered product.
Availability of items is subject to change without notice. In rare cases where a product becomes unavailable after your order has been placed, we will promptly notify you and issue a full refund.
3. Pricing and Payments
All prices are listed in USD unless otherwise stated. Prices are subject to change at any time without prior notice.
We accept major payment methods supported through Shopify’s secure payment gateway.
In the event of pricing or listing errors, we reserve the right to cancel orders and issue a refund, even after payment has been processed.
4. Shipping and Delivery
We are committed to ensuring a safe and timely delivery for every order.
- Processing Time: Orders are typically processed within 48 hours.
- Delivery Time: Most items arrive within 5–15 business days depending on product availability and destination.
- Shipping Cost: Shipping is free on all orders unless otherwise noted (e.g., return exchanges).
- Delivery Issues: If your order is delayed or arrives damaged, contact us within 48 hours at support@sleeqspace.com so we can resolve it promptly.
Please double-check your shipping information before checkout. We are not responsible for delays or lost packages caused by incomplete or incorrect addresses. If a package is returned to us due to address issues, you may be responsible for reshipment fees.
5. Returns and Refunds
We stand by the quality of our products and want you to shop with confidence.
- Return Window: Returns are accepted within 30 days of delivery.
- Condition: Returned items must be new, unused, and in their original packaging.
- Exclusions: Custom-made, made-to-order, or clearance items are final sale.
- Return Process: To start a return, email support@sleeqspace.com with your order number and request. We’ll issue a return authorization if applicable.
- Return Shipping:
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If the return is due to damage, defect, or our mistake — we cover all shipping costs.
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If returning for personal reasons (e.g., change of mind), you are responsible for return shipping costs.
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Refunds are processed to your original payment method within 5–15 business days after inspection and approval.
If applicable, return shipping fees may be deducted from your refund.
6. Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue and packaging. We will offer a replacement or full refund at no additional cost to you.
7. Exchanges
At this time, we do not offer direct exchanges.
If you wish to exchange an item, please initiate a return for the original product (if eligible) and place a new order. Return shipping may apply.
8. Order Cancellations
Orders may only be canceled before the item has shipped. Once an order is in transit, it cannot be canceled.
If your order has already shipped, you may initiate a return after delivery in accordance with our Return Policy.
9. Limitation of Liability
To the fullest extent permitted by law, SleeqSpace shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our site, products, or services.
Our liability is strictly limited to the purchase price of the product in question.
10. Governing Law
These Terms of Service and any disputes arising under them shall be governed by and construed in accordance with the laws of the Pennsylvania, without regard to conflict of law provisions.
11. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Updates will take effect immediately upon posting to our website.
It is your responsibility to review this page periodically for changes.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
📧 support@sleeqspace.com
🌐 www.sleeqspace.com